- Clean and maintain public areas to hotel standards: sweep, mop, vacuum, dust, polish surfaces, clean glass and mirrors, remove litter and spot‑clean upholstery.
- Clean and sanitise public restrooms frequently; restock consumables (soap, paper towels, toilet paper) and maintain replenishment logs.
- Empty and clean waste bins; segregate waste where required and follow hotel recycling/waste procedures.
- Set up and maintain entrance areas, lobby seating, signage and seasonal displays; tidy magazines, brochures and public literature.
- Respond promptly to spillages, wet floors and other hazards; place appropriate wet‑floor signage and coordinate immediate cleanup.
- Assist with event setup/clearance in public spaces and meeting rooms as directed (chairs, tables, linen placement).
- Perform routine inspections of public areas and report maintenance issues (lighting, carpet stains, broken fixtures) to Supervisor/Engineering.
- Operate basic cleaning equipment safely (vacuums, floor scrubbers, polishers); report faulty equipment for repair.
- Maintain cleaning carts/trolleys stocked and orderly; ensure chemicals are labelled and stored per safety guidelines.
- Assist with lost & found handling when items are found in public areas; log items and hand over to Supervisor per hotel policy.
- Provide courteous, professional assistance to guests when required, directing them or notifying Front Office for special requests.
- Adhere to health, safety and hygiene standards, including correct use of PPE and following MSDS for chemicals.
- Participate in training, briefings and team meetings; support supervisors during inspections.
